What we know about emotional intelligence

Emotional intelligence (or E.I.) is the ability to perceive, regulate, and communicate emotions, to understand emotions in ourselves and others. It has been the subject of best-selling books, magazine cover stories, and countless media mentions. It has been touted as a solution for problems ranging from relationship issues to the inadequacies of local schools. But the media hype has far outpaced the scientific research on emotional intelligence. In this book about emotional intelligence, three experts who are actively involved in research into E.I. offer a state of the art account of E.I. in t…